Privacy Policy

Effective Date: 2/5/2026

This Privacy Policy describes how Loving Profitable Relationships, LLC ("Cadre," "we," "us," or "our") collects, uses, stores, shares, and protects information when you visit our websites, use our applications (including The Cadre Digital mobile application), participate in Sprints, use the Impact Tracker, or otherwise interact with our digital properties (collectively, the "Services").

This Privacy Policy is intended to clearly explain:

  • What personal information we collect
  • How we use that information
  • How SMS consent works
  • How cookies and tracking technologies operate
  • How we protect your information
  • Your rights regarding your data

1. Information We Collect

We collect the following categories of personal information:

1.1 Information You Provide Directly

When you register, submit a form, or interact with the Services, you may provide:

  • First and last name
  • Email address
  • Phone number
  • Time zone and locale
  • Username and password
  • Profile photo or uploaded images
  • Business information (company name, role, industry)
  • CRM-style contact data you choose to upload
  • Notes, Sprint entries, Impact Tracker data
  • Communications sent to us (email, SMS, support messages)
  • Payment and billing information (processed by third-party payment processors)

We only collect personal data that is voluntarily submitted by you.

If you upload third-party personal data (such as contacts), you represent that you have the legal right to do so.

1.2 Information Collected Automatically

When you use the Services, we may automatically collect:

  • IP address
  • Device type
  • Operating system
  • Browser type
  • App version
  • Device identifiers
  • Usage data (pages viewed, features used, time spent)
  • Log files and diagnostic data

If you enable biometric authentication (Face ID, fingerprint), biometric data remains stored on your device. We do not collect, receive, or store biometric identifiers.

If you grant camera permissions, the camera is used only for user-initiated features (e.g., uploading a profile photo).

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Authenticate users
  • Maintain session integrity
  • Remember preferences
  • Analyze performance and usage trends
  • Improve user experience

Cookies may include first-party and third-party analytics cookies.

You may control cookie settings through your browser. Disabling cookies may affect functionality of the Services.

1.4 Information from Third Parties

We may receive limited information from:

  • Payment processors
  • Authentication providers
  • Analytics providers
  • CRM, calendar, or communication tools you voluntarily connect

2. How We Use Your Information

We use personal data for the following purposes:

  • To create and manage user accounts
  • To provide and operate the Services
  • To enable Sprint participation and accountability features
  • To process subscriptions and payments
  • To send transactional communications (account updates, confirmations, service notices)
  • To send marketing and promotional communications (if you opt in)
  • To respond to support inquiries
  • To monitor platform performance and prevent fraud
  • To comply with legal obligations

We do not sell personal information.

3. SMS Messaging and Mobile Consent

3.1 How SMS Consent Is Obtained

Users may optionally opt in to receive SMS messages by selecting checkbox(es) on website forms or during account registration.

These checkboxes are not pre-selected and require affirmative user action.

By opting in, you agree to receive:

  • Transactional messages (account alerts, updates, reminders)
  • Marketing and promotional messages related to The Cadre Digital mobile application

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. You may reply HELP for assistance.

3.2 Mobile Information Sharing Statement

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

Phone numbers collected for SMS consent are used solely for communications from Loving Profitable Relationships, LLC.

4. How We Share Information

We only share personal information in the following circumstances:

4.1 Service Providers

With trusted third-party vendors that provide services such as hosting, analytics, payment processing, messaging infrastructure, or customer support. These providers are contractually obligated to protect your information.

4.2 Platform Functionality

Certain information (such as Sprint metrics, leaderboard participation, or accountability features) may be visible to other Cadre members within features you voluntarily participate in.

4.3 Legal Compliance

If required by law, subpoena, or governmental request.

4.4 Business Transfers

In connection with a merger, acquisition, or restructuring, subject to continued protection of personal data.

We do not sell personal information.

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide Services
  • Maintain user accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account at any time.

6. Data Security and Protection

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, including:

  • Secure hosting environments
  • Encrypted data transmission (HTTPS/SSL)
  • Access controls
  • Authentication safeguards
  • Limited internal access to personal data

While we use commercially reasonable protections, no system can guarantee absolute security.

7. Your Rights and Data Control

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Request data portability
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

We will respond to verified requests within a reasonable timeframe.

California residents may have additional rights under CCPA.

EU/EEA residents may have additional rights under GDPR.

8. Data Ownership

You retain ownership of content and personal data you submit.

We may use aggregated or de-identified data for analytics and product improvement.

9. Children’s Privacy

The Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites or services linked within the Services.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will include a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Information

Loving Profitable Relationships, LLC

Email: team@cadreconcept.com